Client Advocacy Model

Apr 122012
 
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We are a consultant firm first, which allows us to empower our clients to design and create a safe, productive environment that also results in increased profits and reduced exposure to loss from fire and disasters. This client- centric approach challenges the traditional life safety and property industry.

In addition, we are an advocate for our clients as our associates serve on major NFPA and ICC technical committees, including, but not limited to:
• NFPA 13: Sprinkler Systems • NFPA 20: Fire Pumps • NFPA 72: Fire Alarms • NFPA 101: Life Safety

The Telgian Advantage

Apr 122012
 
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- To transform the fire protection service industry through client-driven, innovative solutions, free of product loyalty and the limitations of conventional thought -

 

Our success is built on relationships that last and provide exceptional value. We are able to respond to each client’s unique needs because we do not represent product lines, business agendas or special interest groups. The combination of engineering, technical and practical expertise yields an unparalleled ability to deliver effective, end-to-end solutions that work. Our independence from products and manufacturers allows us to recommend the best solution available on the market, regardless of brand or provider.

As your personal advocate, we pledge to:

  • Partner with you to develop the best fire protection and life safety solutions.
  • Serve as your voice in the fire and building community.
  • Assist compliance with fire and life safety regulations.
  • Provide unbiased recommendations.
  • Help deploy capital properly to generate most benefit from investment.
  • Present transparent and simple contract management.
  • Adhere to maintenance schedules.

Telgian’s Advocacy Model is at our core. We put the client’s best interest ahead of all other priorities while working to reduce the total cost of compliance. How? By removing the conflict of interest that occurs when recommendations are made by the same party that profits from the submission. Simple, clear and direct; everything we do, from the on-site inspection to completion of recommended repairs or maintenance, help reduce the risk of loss while allocating capital where it is the most effective. That’s our promise as your partner.

Testing and Inspections

Apr 122012
 
Telgian Testing and Inspection

Telgian experts conduct basic sprinkler and alarm inspections, eliminating conflicts of interest between recommendations and profit margins. We streamline the management process for clients with numerous locations by creating a schedule of regular maintenance services for each site. Your facility managers have peace of mind knowing that our technicians are experts in the code-enforcement policies of each municipality that they service.

  • Wet Sprinklers
  • Dry Sprinklers
  • Fire Alarm Systems
  • Fire Pump
  • Fire Extinguisher Inspections & Service
  • Hood Suppression Systems

Wet Sprinklers

Inspections consist of a visual evaluation of accessible components – sprinkler heads, piping, valves, notification devices. Valves are exercised to verify operation and correct supervisory signals. A main drain test is done to verify residual and return static water pressure. Inspector’s test confirms proper function of the water flow switch. Alarm signals are verified upon completion.

Dry Sprinklers

A partial-trip test is performed annually and a full-trip test every three years. Our inspectors trip test each dry pipe valve, flush the main drain, clean and inspect the clapper rubber, and check the air and water supply pressures. Low points are drained and pipes are visually inspected. Alarm signals are verified upon completion.

Fire Alarm Systems

Fire alarm panel (FACP) is checked to verify that no pre-test problems exist. Power supply is assessed; initiating devices, including smoke detectors, duct detectors, and pull stations are tested and checked at the FACP for confirmation. Sprinkler system components are evaluated and basic operation of the fire pump is confirmed. Alarm signals are verified upon completion.

Fire Pump

Inspectors check for a clean room, free of flammable materials, and that equipment is in working order. A churn test is performed to ensure proper operation, at 100% and then at 150% of pump rating. Lastly, the pump is shut down, valves are drained, and batteries are tested.

Fire Extinguisher Inspections & Service

Our fire extinguisher inspection testing service and maintenance program handles scheduling, execution, verification, and invoicing. We provide 24/7/365 nationwide coverage though our vast network of Telgian contractors; ensuring you received the best service in the market.

Hood Suppression Systems

Our hood suppression team has extensive knowledge in operating, inspecting and servicing issues. We perform regular inspections within your schedule, protecting your budget and keeping your facilities compliant with local regulations. Our emergency response team can immediately assist in times of crisis. Telgian uses independent subject matter experts to review scopes of work, quotes, and proposals to ensure the only necessary repairs are made at the right price.

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Client Testimonials

It was both convenient and comforting to know that I could place one call at any time and receive immediate attention to, and resolution of, a fire protection related problem. … for owners who construct multiple locations over a broad geographic area and where low costs and time is of the essence, it is well worth the effort to incorporate (Telgian) expertise into your construction program.

Terry M., Former Director of Development, Home Depot
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