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Words About Telgian



"We have assembled a unique group of talented, dedicated and customer centric people who through
their good work have delivered amazing results for our customers... results that have caused our
customers to renew and increase our scope of service to them. They have also given us the best
compliment of all, by referring us to other fine companies."
Russ Leavitt, Chairman and Chief Executive Officer


"Telgian has grown by focusing on the needs of our customers.  By branching out into new services to solve problems for customers, we have developed an unparalleled range of solutions in Fire and Asset Protection.  We have become a truly 'one-stop shop' by keeping our customers first. The next few years, as we refine our offerings and embrace new technologies, will allow us to offer our customers even more."
Jim Tomes, President
 
The Telgian Advantage
Telgian Culture:
  1. Here for the Long Run
  2. A Passion for Service
  3. Better Execution
  4. Independent
Customer Advocacy Model:
  1. Customer Driven Solutions
  2. Partnership
  3. Customer Advocacy

Company Hallmarks:

  1. Superior Technical Expertise
  2. Customized Solutions
  3. Unparalleled Fire Protection and Life Safety Programs
 

Telgian Vision Statement

Transform our industry through customer driven, innovative solutions,
free of product loyalty and the limitations of conventional thought,
while creating an ever growing enterprise
with meaningful careers and prosperity.

 

People, Passion, Product and Process

Without compromise Telgian offers the most complete fire protection and life safety solutions to the world's leading firms.  Any need or service offering demanded by our clients can be met by Telgian.

Telgian was formed in 2007 by combining two jointly held firms, TVA Fire and Life Safety (TVA) and Fire Materials Group.  Since TVA's founding in 1985, the companies had enjoyed substantial and sustained growth by providing critical Fire Protection and Life Safety services to significant growth companies in the United States and abroad. It became apparent that the two companies could benefit greatly by centralizing governance, corporate services, information technology and leadership.  With the integration of the two companies, Telgian was born.   With nearly 25 years in the industry, we are here for the long run.

At Telgian, we pride ourselves on hiring the best associates in the industry to ensure that our customers get only the highest-quality service and solutions.  You will find our expertise level is second-to-none.  Our team of engineers, former code enforcers, and industry technicians enables us to offer comprehensive fire, security, safety and loss control programs.  We have the right person for your job.

What differentiates Telgian from our competitors is our culture of Service Excellence.  Our associates have a passion for providing unmatched service to our clients.  We take our commitment to service so seriously, that we recruit, train, and reward employees based on how well they meet - and exceed - your expectations.

Beyond customer service, we offer better excecution by delivering a quality product on time, every time.  We have earned our reputation for stellar service because we are responsive, innovative, and we deliver quality products and solutions.

Telgian is an independent engineering company.  That means that we are not beholden to risk strategies, standards, design philosophies or business agendas.  We only have one agenda - yours!

Telgian provides programs and services in the US, Canada, Latin America and Europe for some of the world’s largest public corporations. We service over thirty five thousand customer locations and deliver thousands of new projects every year.

The service offerings of Telgian include:

  • Membership, advocacy and representation in industry standards making organizations.
  • Fire Sprinkler and Alarm Design and Engineering Services.
  • Customer centric Fire Protection equipment research and development.
  • Loss Control Services and Risk Management Information Systems.
  • Jurisdictional advocacy and representation for national and international clients.
  • International Construction Services for Fire Sprinkler and Fire Alarm systems.
  • Self performed Compliance Testing and Inspections.
  • Centralized coordination and service call management for fire sprinkler, alarm, portable extinguishing devices, back flow devices and special hazard systems.
  • Large scale special projects and capital replacement programs.
  • Fire and Life Safety program management and development.

 

Telgian is a customer-driven company, specializing in customized solutions for your individual needs.  From our vision statement to our daily interactions with customers, we are always striving to make the best possible decisions for our customers.  Telgian strives to form close partnerships with our clients in order to provide unmatched service and to act as a tireless advocate - keys to effective asset protection and life safety.

The work of transitioning, reorganization, building infrastructure and consolidating has come to a close, and Telgian is on its way. For our customers this means more service offerings and centralized account management.  For our associates, it means we have a place to continue our growth, development and achievement towards excellence. We have delivered our Loss Control reporting and information management system, TotalVision, which enables our customers to have this information at their fingertips.

Telgian continues to focus on the development of key leaders in our organization. Division leaders have been afforded a second tier of experienced and talented executives to manage very aggressive operational and organizational development initiatives.  In the first quarter of 2008, Telgian’s Leadership began the process of integrating “Lean” into our culture and operation. We have already experienced greater levels of efficiency company-wide, and fully expect this operational platform to improve Telgian’s already excellent customer service.

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